Refund Policy

Effective Date: November 2025

1. Refund Policy and Digital Product Disclosure

All courses, educational materials, online content, digital downloads, certificates, and continuing education programs provided by California Dental Certifications are digital educational products and services.

Due to the immediate access to proprietary educational content, all purchases are final. California Dental Certifications maintains a strict no-refund policy. No refunds, credits, transfers, exchanges, cancellations, chargebacks, or reimbursements will be issued once a course has been purchased, accessed, enrolled in, attended, downloaded, started, or completed.

2. No Refund Scenarios

No refunds will be provided for any of the following reasons, including but not limited to:

• A participant’s licensing board, employer, credentialing agency, school, or regulatory authority does not accept the course or continuing education hours.
• A participant fails to verify continuing education requirements before purchasing.
• A participant is unable to complete the course.
• A participant changes their mind after purchase.
• A participant purchases the incorrect course.
• A participant no longer needs the course or certification.
• A participant fails an examination, assessment, or competency requirement.
• A participant experiences changes in employment, licensing status, educational goals, personal circumstances, or regulatory requirements.

3. Purchaser Acknowledgment

By purchasing any course, product, or service from California Dental Certifications, the participant acknowledges that they are purchasing a digital educational product, have had the opportunity to review course information prior to purchase, understand that all sales are final, and expressly waive any claim for a refund based upon continuing education acceptance, licensing requirements, employer requirements, or personal circumstances.

4. Technical Issues

If you experience technical difficulties accessing your course or quiz, please contact our support team for assistance at (858) 722-8504.

We are committed to ensuring every student has full access to their purchased material. Technical support does not alter or waive the no-refund policy.

5. Policy Updates

California Dental Certifications reserves the right to modify this policy at any time without prior notice. Any updates will be posted on this page with a revised effective date.

Contact Information

California Dental Certifications
1059 1st Ave
San Diego, CA 92101
Phone: (858) 722-8504